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Summary of the main points:
Chapter 1 - The Captain Of The Ship Message number 1: Don’t try to do it all yourself! In fact, don’t do any of the detail unless you really have to. It’s not what you’re there for.Chapter 2 - Wandering About Message number 2: “Management by wandering about” is essential - keep your finger on the pulse, but don’t start being the doctor.Chapter 3 - Difficult Jack Message number 3: Catch them doing something right. And this applies to everyone, even the people who you don’t like, or who never especially shine. Make the effort. It will feel good!Chapter 4 - Dr. Evil Message number 4: if you treat them like children they behave like children.Chapter 5 - Knowledge is Power Message 5: Tell your team everything you possibly can. They’ll only find out some other way if you don’t, and they’ll get it half wrong.Chapter 6 - Destruction Message 6: With criticism it is possible to destroy people and results in seconds. Don’t do it!Chapter 7 - A real friend Message number 7: Encourage people to point out your failings in a constructive way. Take it as friendship rather than a personal attack.Chapter 8 - Teams from Hell Message number 8: You need a mixture to make up a good team, and this will include some people who you don’t immediately like. They are good for you!Chapter 9 - Dangerous Roy Message 9: People are capable of really impressive results if you give them the chance to shine.Chapter 10 - Bob vs. Bob Message number 10: Delegating can’t go wrong if you maintain a suitably tight gripChapter 11 - Own Goals Message 11: Get them to set their own goals - then they will be really motivated to achieve them.
Contents
Chapter 1 - The Captain Of The Ship Chapter 2 - Wandering About Chapter 3 – Difficult Jack Chapter 4 - Dr. Evil Chapter 5 - Knowledge is Power Chapter 6 - Destruction Chapter 7 - A real friend Chapter 8 - Teams from Hell Chapter 9 - Dangerous Roy Chapter 10 - Bob vs. Bob Chapter 11 - Own Goals |
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